Webinar Confidentiality, boundaries andethical frame
Practical information
Duration: 1 hour
Costs: EUR 125,-
The webinar can be viewed immediately after registration.
Docent
Precious Chocolaad
Professional standards, ethical decision-making, and how to maintain your independence under pressure.
About this webinar
Working as a confidential advisor often means navigating situations where expectations, interests, and responsibilities do not align neatly. Questions around confidentiality, boundaries, and ethical choices are not theoretical, they arise in everyday practice.
This webinar focuses on how to handle those situations with clarity and confidence. It explores what confidentiality requires in practice, how to recognise and respond to its limits, and how to maintain professional boundaries in interactions with employees, HR, and management.
Through practical examples and structured guidance, the session helps you develop a consistent approach to decision-making, allowing you to act in a way that is both careful and well-founded.
After completing this webinar
Participants understand what confidentiality means in practice and which information is always protected
Participants know the four situations in which confidentiality may or must be
breached
Participants can apply the seven conditions that apply to a justified breach
Participants understand the difference between internal confidentiality protection and the position in legal proceedings
Participants know how to protect professional boundaries in relation to employees, HR and management
Participants are able to work through ethical dilemmas in a structured way and account for the decisions made
Programme
Confidentiality: the core principle
What confidentiality covers (and what it does not)
Why it is the foundation of the role
Practical implications for daily work
Legal grounding across European frameworks
Limits of confidentiality
Serious criminal offences: when to act
Imminent danger: thresholds and practical approach
Cases involving minors
Severe moral distress: the ethical override
Seven conditions for a justified breach
Confidentiality privilege & protection
Internal organisational privilege: scope and limits
Non-retaliation protection for CAs
External context: no legal privilege
What to communicate to reporters
Professional boundaries & ethical decision-making
Managing expectations from employees, HR and management
Dual roles: navigating structural tension
Ethical dilemmas and how to work through them
Maintaining independence under pressure
Target audience
This webinar is intended for internal and external confidential advisors who want to ground their role, as well as for individuals considering taking on the role. No prior knowledge is required.